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Product or service reviewed: heating
Product or service reviewed: heating
Product or service reviewed: Fixing refrigerated air
Caroline Armijo butler
Albuquerque New Mexico
In February 2013 I looked into upgrading the heating and cooling systems in my home. The home was built in 1991 and had a gas forced air furnace on the main level as well as the second story. Additionally, it had swamp coolers on both levels. Prior to selecting Air Pro, I contacted several HVAC contractors that I had found on the web who came to my home to discuss my HVAC needs. I found in my research, that Carrier was one of the top rated HVAC systems in the country (as long as I was going to have the work done I wanted to have the best product available). I contacted Air Pro, as they are a Carrier certified dealer, and asked if I could have someone come to my home to discuss HVAC system options with me. Mr. Josh Miller of Air Pro came to my home and spent several hours looking at my current system and discussing systems that would best suit my family's needs. I found Mr. Miller to be very helpful in his assessment and recommendations; he was not only knowledgeable about the Carrier products but HCAC systems as a whole. At no time did Mr. Miller pressure me or try to sell me his product and service or something [he] felt I did not need. His estimate was very detailed. Any questions regarding this estimate were answered very promptly and honestly. I selected Air Pro as the HVAC contractor to completely convert my system. Air ro obtained the necessary permits and their service technicians installed my new system. Their work was professional, and they were very pleasant men to have work in my home. When the job was finished they explained how everything worked and told me if I had any questions to contact them. The systems were inspected and passed by Bernalillo County Electrical & Mechanical inspectors. I am very happy with the new HVAC system. My home, for the first time, is very pleasant climate-wise. I coukd not be and happier and would recommend Air Pro to anyone who was considering installing an HVAC system.
Professional & Thorough
We are pleased to recommend Air Pro because of their people and product. The people Air Pro employees are professional in the fullest sense of the word. Sales are thorough and honest. Thoroughness is important in correctly sizing heating, ventilating and cooling systems. Honesty is important in every regard. After sale, Air Pro has certified technicians who install and service quickly and correctly.
Air Pro people are important, but so is their product. We did not choose the least expensive initial investment. However, as a result of an energy efficient system and proper sizing for our home, our gas bills are significantly lower
Because the prodct is good, and the installayion is to code, Air Pro effectively coordinated the city inspection. We learned from past experience that sometimes what appears to be the least expensive option is not the best either in being installed to code or in being inexpensive to operate. Because of past experience, we appreciate the Air Pro product all the more.
We strongly encourage any homeowner to work with Air Pro. We are thankful we did.
David & Kathy Albright